Privacy Policy & SMS Terms
Gold & Silver Consultants
Effective date: October 7, 2026
Gold & Silver Consultants (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information when you visit goldandsilverconsultants.com, contact us, use our services, or subscribe to our text messages.
Information We Collect
We may collect information you provide, including your name, email address, telephone number, mailing address, inquiries, purchase or sale details, and communication preferences.
When you enroll in text messaging, we collect your mobile number, consent record, and messaging history, including opt-out requests.
Our website may also collect technical information such as your IP address, browser type, device information, pages visited, and interactions with the website through cookies or similar technologies.
How We Use Information
We use information to respond to inquiries; provide information about precious metals and our services; process purchases and sales; coordinate requested IRA-related services; provide customer support; maintain business records; improve our website; prevent fraud; and comply with applicable legal obligations.
With your consent, we may send text messages concerning inquiries, appointments, orders, customer service, precious metals products, market updates, and promotional offers. Marketing text messages require a separate affirmative opt-in.
How We Share Information
We may share information as necessary with service providers that support our business, such as website hosting, customer management, payment processing, shipping, and communications providers. These providers may use information only to perform services for us, subject to appropriate confidentiality and security obligations.
When necessary to fulfill your request, we may share relevant transaction information with custodians, depositories, or other parties involved in your transaction. We may also disclose information when required by law or necessary to protect legal rights or prevent fraud.
We do not sell or rent your mobile number. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own use.
We may provide limited access to mobile information and consent records to messaging service providers solely to deliver and administer our text messaging program on our behalf. This does not authorize those providers to market to you or use your consent for their own messaging.
SMS Terms
By affirmatively opting in, you agree to receive the types of text messages from Gold & Silver Consultants described at the time of enrollment. Where disclosed during enrollment, messages may be sent using automated technology.
Providing a telephone number or making a purchase does not, by itself, enroll you in promotional text messages. Consent to receive marketing texts is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
To opt out, reply STOP to any text message. You may also contact us at info@goldandsilverconsultants.com or communicate your request through another reasonable method. After opting out, you may receive one nonpromotional message confirming your request. Additional program messages will stop unless you opt in again.
For assistance, reply HELP or email info@goldandsilverconsultants.com.
You must be at least 18 years old and be the subscriber or authorized user of the mobile number you enroll. Please notify us if your number changes or is reassigned.
Message delivery is subject to your carrier’s network availability. Carriers are not liable for delayed or undelivered messages.
Cookies and Website Technology
Our website may use cookies and similar technologies to support website functions and understand visitor activity. You can manage cookies through your browser settings. Disabling cookies may affect some website features.
Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of electronic transmission or storage is completely secure.
We retain information for as long as reasonably necessary to provide services, maintain required records, resolve disputes, and comply with applicable law. We may retain consent and opt-out records to document and respect your communication preferences.
Please do not send Social Security numbers, account credentials, or payment card details by text message.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law, subject to identity verification and any applicable recordkeeping requirements.
You may unsubscribe from marketing emails using the instructions in those emails and opt out of texts as described above.
Third Party Websites
Links to external websites are provided for convenience. Those websites operate under their own privacy policies, which you should review before providing information.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.
Changes to This Policy
We may update this policy periodically. Updates will appear on this page with a revised effective date. If a change requires additional notice or renewed consent under applicable law, we will provide it.
Contact Us
Gold & Silver Consultants
1221 Brickell Ave, Suite 900
Miami, FL 33131
Email: info@goldandsilverconsultants.com
Website: goldandsilverconsultants.com